Youth Protection Policy

Youth Protection Policy

1. Goals of the Youth Protection Policy
Nexnet Co., Ltd. (hereinafter referred to as "the Company") has established and implemented a Youth Protection Policy in accordance with relevant laws to prevent minors under the age of 19 from accessing harmful youth information.

1) Establishment of a Youth Protection Plan from Harmful Youth Information
The Company complies with the Information and Communication Ethics Review Regulations and the Review Regulations for Harmful Media to protect minors from harmful youth information, and has clearly outlined a Youth Protection Policy to ensure that minors can use internet services safely.

2) Restriction and Management of Youth Access to Harmful Information
The Company has established and applies separate authentication devices to prevent minors from being exposed to harmful information, and continually takes preventive measures to ensure that they are not exposed to harmful information.

3) Counseling and Grievance Handling for Damage Caused by Harmful Youth Information
The Company has assigned professional staff to handle counseling and grievance processing for damage caused by harmful youth information, ensuring that the damage does not spread. Counseling and grievance handling can be done via the 1:1 inquiry or email as provided below.


2. Protection of Youth Rights
1) Right to be Protected from Harmful Environments
The Company takes measures to ensure that minors are protected from environments that could harm or pose a risk to their health.

2) Right to Privacy Protection
The Company handles and manages minors' personal information in accordance with the Company's Privacy Policy. To provide smooth and stable services to minors, the Company collects personal information legally and appropriately within a minimal scope when they register as members, and does not use it for purposes other than those intended. Additionally, the Company takes the best measures to securely manage the collected personal information.


3. Access Restrictions and Management Measures for Minors
The Company implements access restrictions and management measures to provide appropriate services for minors.

1) Age-appropriate Service Provision
The Company ensures that minors can access services that are appropriate for their age. The games provided by the Company require age verification for use, and access to games not suitable for minors is blocked.

2) Real Name and Authentication System
To use the services provided by the Company, users must go through a real-name and authentication process to prevent access to services that do not match their age rating or exposure to harmful media content for minors.

3) Obtaining Consent from Legal Representatives
If a child under the age of 14 requests to use the Company’s services, the Company obtains consent from the legal representative before accepting the application. The Company also requires consent from the legal representative when minors wish to make payments or undertake obligations such as charges.

4) Prohibition of Inappropriate Language
The Company applies restrictions on inappropriate language such as profanity, violence, or explicit expressions to promote healthy language habits among minors.

5) Activation of Filtering System
The Company implements filtering measures if inappropriate language, slang, or profane words are entered in the chat window.

6) Strengthening of Inappropriate Content Monitoring
The Company conducts 24-hour monitoring to protect minors from harmful content.

7) Limiting of Advertisements and Promotions
The Company limits the content of advertisements to prevent minors from being exposed to harmful advertisements (e.g., adult advertisements, harmful substances).

8) Sanctions for Behavior That Undermines Public Morality
The Company takes corrective actions for any behavior that undermines public information or morality.

9) Application of Payment Limits
The Company sets and enforces monthly payment limits for minors to prevent excessive spending.

10) Provision of Payment and Game Usage Information
The Company provides the payment history of minor users to their legal representatives every month. In addition, upon request by the legal representative, the Company supports the review of the minor’s game usage and payment details.

11) Posting Warning Messages to Prevent Prolonged Game Usage
The Company posts warning messages on the initial screen of games to prevent minors from playing for extended periods.


4. Implementation of Training for Employees on Youth Protection
The company provides training to employees regarding youth protection. The youth protection training is conducted by the youth protection officer or the person in charge of protection, or it may be outsourced to external experts or organizations.


5. Launching Youth Protection Campaigns and Others
The company conducts various campaigns to promote youth protection, internet usage culture, and gaming culture in order to create a healthy user environment.

6. Counseling and Complaint Handling for Harmful Information
The company makes every effort to protect youth from harmful information. The company operates a 1:1 inquiry system for counseling and handling complaints related to damage caused by harmful information.

7. Designation of Youth Protection Officer
The company designates and operates a youth protection officer responsible for collecting opinions and handling complaints regarding youth protection, and provides a channel for members to raise their opinions and complaints related to youth protection.


Youth Protection Officer

- Name: No Seong-hee
- Affiliation: Operations Business Team
- E-mail: help@nexnet.co.kr

8. Compliance with Internet Business Ethics Code and Practical Guidelines for Youth Protection

The company provides an internet environment that allows youth, the future leaders, to grow as healthy members of society through their online activities, and strives to help them develop the ability to protect themselves from harmful information. To achieve this, the company complies with the Internet Business Ethics Code and practical guidelines.