Terms of Service

Game Service Terms of Use

Article 1 Purpose
These Terms of Use aim to establish the basic terms and procedures between the members and the company regarding the use of the game service operated by NexNet Co., Ltd. (hereinafter referred to as "the Company") at www.3kingdoms.co.kr.


Article 2 Definition of Terms
The definitions of terms used in these Terms of Use are as follows:

1. Service Agreement: A contract entered into between the Company and the user in relation to the use of the services provided by the Company.

2. Member: A person who accesses the site operated by the Company, agrees to these Terms of Use, receives an ID (unique identifier) and PASSWORD, and uses the services provided by the Company.

3. Unique Identifier (ID): A combination of letters and numbers chosen by the member and assigned by the Company for member identification and service use, which includes the Company ID and game accounts for each game.

4. Password: A combination of letters, numbers, and special characters chosen by the member to confirm their identity in conjunction with the unique identifier.

5. User (User): A person who uses the services provided by the Company (including both members and non-members). The definitions of terms used in these Terms of Use, unless otherwise defined in paragraph 1, are subject to relevant laws and regulations or specific guidelines for each service. Terms not defined in the relevant laws or service-specific guidelines shall be interpreted according to common practices.


Article 3 Effect and Modification of Terms of Use
1. These Terms of Use become effective when posted online on the homepage operated by the Company (www.3kingdoms.co.kr). A member who agrees to these Terms of Use during registration will be subject to the terms as of the time of agreement and will be bound by any modifications made to these terms, starting from the date the modified terms take effect.

2. Agreeing to these Terms of Use implies agreement to regularly visit the homepage to check for any changes to the terms.

3. The Company may modify these Terms of Use if deemed necessary. When changes are made, the Company will specify the content and the effective date of the modified terms and announce them on the homepage at least 7 days prior to the effective date. However, if changes are unfavorable to the users, the Company will announce the changes at least 30 days in advance either on the homepage or by sending an email to the member's most recent registered email address. The modified terms will take effect from the announced date.

4. Members have the right to refuse the modified terms. If a member objects to the changes, they may stop using the service and terminate their user agreement (membership cancellation). If the member continues to use the services after the modification date, it will be considered that they have agreed to the modified terms.


Article 4 Formation of Service Agreement and Assignment of ID
1. The service agreement between the Company and a user is formed when the user agrees to these Terms of Use, applies for the service in accordance with the form and procedure presented by the Company, and the Company accepts the application. If the user is a minor under 14 years old, the user must complete the registration process through the consent of a legal guardian as required by law.

2. Agreement to these Terms of Use is completed when the user clicks the "Agree" button on the application form.

3. Users must provide their real name and accurate information when applying for services. Members who do not comply with this requirement cannot claim any rights.

4. Once the service agreement is established, the Company will grant the member an ID according to the terms outlined and will manage the member's activities through the assigned ID. The member can create game accounts through the provided ID, and the number of IDs that can be created is limited to 5.

5. A member may receive up to 3 IDs according to the procedures specified by the Company, and these IDs will allow the user to access the services provided by the Company. However, some services may have restrictions if the registration form or procedures are not fully completed.

5. Once assigned, the member ID cannot generally be changed. If it is necessary to change the ID, the member must cancel the current ID and register a new one.

6. ID status transfer is not permitted.

7. If a member wishes to use the game services through an account from a designated partner company (channeling site, partner company), they must agree to the partner's privacy policy regarding third-party data sharing and the Company’s Terms of Use and Privacy Policy by clicking the “Agree” button on a separate consent window.


Article 5 Acceptance and Restriction of Service Application
1. The Company will accept applications for service usage unless there are technical or business-related issues. However, the Company may reject applications in the following cases:

1) If the application violates any of the prohibitions stated in Article 19, Paragraph 2.

2) If the Company believes there is a risk of inappropriate behavior as a member.

2. The Company may delay acceptance of an application until the issue is resolved in the following cases:

1) Lack of available resources on the Company’s equipment.

2) Technical issues preventing service provision.

3) If a user who requires legal guardian consent has not completed the necessary procedures.

4) If the user has a history of cancellation within the last 3 months and is reapplying.

5) If the Company believes there is a risk of inappropriate behavior as a member.


Article 6 Protection and Use of Personal Information
1. The company strives to protect users' personal information, including registration information, in accordance with relevant laws and regulations. The protection and use of personal information are governed by the relevant laws and the company's privacy policy. However, the company's privacy policy does not apply to linked websites other than the company's official website.

2. For identity verification purposes, the company may notify the member of the reason (purpose) and request the member's identification card or equivalent documents. The company will not use this information for any purposes other than the previously notified purpose and will destroy it in a manner that makes it irretrievable once the purpose is fulfilled.

3. The company is not responsible for any information, including account information, exposed due to the user's fault.


Article 7 Change of Information
Members are responsible for managing their information diligently for using the service. If there are any changes to their personal information, they must update it accordingly. Any damages arising from delays or omissions in updating personal information are the responsibility of the member.


Article 8 Commencement of Service
1. The company will begin the service from the time the user's application for service use is approved. However, for certain services, the company may start the service from a specified date depending on its needs.

2. The company may offer certain services on a paid basis.

3. If the company is unable to begin the service due to business or technical issues, it will notify the members through the website or the relevant service page.


Article 9 Service Hours
1. The company will provide services 24 hours a day, 365 days a year, unless there are special business or technical issues. However, for regular system maintenance, server upgrades or replacements, addition of new game content, or bug fixes, the company may temporarily suspend the service for a certain period. In such cases, the company will announce the suspension in advance on the website.

2. Notwithstanding paragraph 1, in case of critical bugs, server device failure, urgent security issue resolution, or other urgent circumstances that cannot be notified in advance, the service may be temporarily suspended without prior notice, and the company will announce the suspension afterward. If the company determines that replacing the service with a new one is necessary, the current service may be suspended for a period after an announcement on the website.

3. In accordance with the law, the company may restrict service usage from 12:00 AM to 6:00 AM for members under the age of 16 and restrict service usage for members under the age of 18 at the request of the member or their legal representative.

4. The company may conduct regular maintenance of the service if necessary, and the regular maintenance schedule will be announced on the website or relevant service page.

5. If the company determines that it cannot provide the service due to national emergencies, power outages, service equipment failures, or service overloads, the company may suspend all or part of the service and will announce the reasons and duration of the suspension in advance or afterward.

6. The company may operate services in different units and offer different service hours for each unit, with prior notification.


Article 10 Game Services
1. The company may provide game services to members on a paid or free basis, and payment-related matters for paid game services will be governed by these terms and conditions.

2. When providing game services, the company may require members to agree to additional game-specific terms and conditions. Games that require separate terms will only be accessible after the member agrees to the game's terms and conditions and the company approves their application.

3. All intellectual property rights and ownership of the game, including related rights, belong to the company. Members using the game services only have the right to use the game within the scope of the service provided by the company. In other words, members are granted the right to use the game for a specific period within the range of services provided by the company, and they cannot use or exploit the game outside of the methods defined by the company.


Article 11 Company’s Obligations
1) The company shall ensure that users can access the services on the desired service commencement date, unless there are special circumstances.

2) The company must repair or restore any facility failures without delay unless there is an unavoidable reason, to ensure continuous and stable service provision.

3) The company shall announce and comply with the privacy policy to protect personal information.

4) The company shall promptly address any legitimate concerns or complaints raised by users through appropriate procedures. However, if immediate resolution is difficult, the company must notify the user of the reason and the resolution schedule.


Article 12 Content Services
1. The company may provide content services, including items used in games (hereinafter referred to as 'items'). The company may set a usage period for the content provided based on its policies, and this usage period will be notified in advance on the detailed usage guidelines of each content service or on payment screens for each content service.

2. The company will provide information regarding the minimum technical specifications required for the content service on the recommended specifications page of each service's homepage, and users must verify whether the device specifications, wired or wireless network quality, etc., are suitable for using the content service.

3. The company may provide item services (hereinafter referred to as 'items') as part of the content service, either for free or for a fee, and the item-related policies are as follows:

4. For paid items with a specified warranty period, the warranty period stated at the time of purchase applies. However, the company does not guarantee the service period for free items provided to users.

5. For paid items marked with a "permanent" warranty or items without a specified warranty period (hereinafter referred to as 'permanent items'), the usage is guaranteed for the duration the game service is provided normally. If the user engages in prohibited activities under the online game usage terms or if the user's ID or character is classified as dormant, resulting in restrictions or deletion of the ID or character, the use of permanent items will also be suspended, and the company is not obligated to refund the purchase price.

6. To prevent fraudulent use, items received as gifts from others or items provided for free by the company will not be refundable.

7. During the warranty period, the company may modify the functions of existing items or render them unusable in accordance with changes to the game content and item policies. In the case that a paid item becomes unusable, the company will notify users on the homepage or related homepage at least 30 days in advance and compensate users who purchased the item with equivalent new items based on the remaining usage period of the item.

8. The company provides paid content, including items, which may be categorized into content that allows withdrawal and content that has withdrawal restrictions. Content with withdrawal rights can be canceled within 7 days from the purchase date. Content purchased beyond this period or content subject to withdrawal restrictions under laws such as the "Consumer Protection in Electronic Commerce Act" will be restricted from cancellation. Content with withdrawal restrictions will be clearly indicated in a pop-up or linked page.

9. The intellectual property rights and all ownership of the content, including items, provided by the company belong to the company. Users have the right to use the service within the scope of the company's offerings. In other words, users have the right to use the content provided by the company for a specific period and within the scope of services offered by the company, and may not use, transfer, or sell the content in ways other than as defined by the company.


Article 13 Cash Services
1. Some of the services provided by the company require cash-based purchases, where users need to acquire cash at a one-to-one exchange rate to use certain services.


Article 14 Changes and Suspension of Services
1. The company may change the provided services due to operational or technical needs. Any changes to the service content or provision date will be notified to users in advance through the methods specified by the company. However, in the event of critical bugs, server device failure, or urgent security issues, the company may notify users after the fact.

2. If the company needs to suspend all services due to game planning, operations, or urgent company matters, it will announce the suspension on the website 20 days in advance and can suspend the service.

3. Users cannot claim compensation or demand service continuation for period-based paid items that have expired when the service ends. For permanent items, the usage period will be considered until the service termination date announced.

4. The company may limit or suspend all or part of the service under the following circumstances:

1) Natural disasters, national emergencies, or other unavoidable circumstances

2) Power outages, equipment failures, or overloads affecting normal service operation

3) Necessary maintenance or construction of service facilities

4) Any other situations where the company is unable to provide the service

In such cases, the company will notify users as per the specified methods. However, if the service suspension is due to reasons beyond the company's control, prior notice may not be possible. The company is not liable for issues arising from changes or suspensions of the service.


Article 15 Provision of Information and Advertising
1. The company may display advertisements to maintain services, and users agree to such advertisements when using the services.

2. The company is not responsible for any losses or damages resulting from users participating in, communicating with, or transacting with third-party advertisements provided by the company.

3. The company may request additional information from users for service improvements or to introduce services. Users may choose to provide or refuse to provide this additional information.

4. When providing information to users, the company may notify them via email or post it on the company's website. However, if the email service provider restricts individual notifications, the company is not responsible for any issues arising from such restrictions.


Article 16: Member's Posts
 
1. "Posts" refer to various information such as text, photos, pictures, files, links, and comments that members upload within the company's service.

2. Any losses or issues arising from a member's posts are the responsibility of the individual member, and the company is not liable for them.

3. The company may move posts without prior notice for management purposes.

4. If a member's post is found to infringe upon the rights of others and the company receives claims for damages, the member who posted the content must actively cooperate to ensure the company’s exemption from liability. If the company cannot be exempted, the member will be responsible for the resulting issues.

5. The company may delete or refuse to register posts that fall under any of the conditions in Article 21, Section 2, or posts from members who have withdrawn, without prior notice.


Article 17: Copyright of Posts
 
1. The copyright and other intellectual property rights of works created by the company belong to the company.

2. The copyright of posts uploaded by members within the service belongs to the respective copyright holders.

3. Members cannot use information obtained through the service for commercial purposes or allow third parties to do so without the company's approval.

4. Posts made by members within the service may be exposed in search results, services, and related promotions. These posts may be modified, copied, or edited to the extent necessary for exposure. In such cases, the company must comply with copyright law, and members can delete, exclude from search results, or make their posts private through customer service or the management functions within the service. This will remain valid during the company's operation of the service, and will continue even after the member withdraws.

5. If a member's post is challenged by a third party for copyright or other intellectual property issues and the company finds the objection reasonable, the company may delete the post or refuse its registration without prior notice. Issues regarding the suspension of posts due to copyright or rights violations will be handled in accordance with copyright law and relevant regulations.


Article 18: Company's Obligations
 
1. The company will not engage in activities prohibited by laws or regulations or those that go against public morals and will strive to provide continuous and stable services.

2. The company will establish security systems to protect members' personal information and comply with the privacy policy.

3. The company will not disclose or distribute members' personal information without their consent, except when required by relevant laws or government authorities.

4. The company will address complaints or opinions raised by users promptly if deemed legitimate. If immediate resolution is not possible, the company will inform the user via phone or e-mail regarding the reason and timeline for resolution.


Article 19: Member's Obligations
 
1. When applying for membership, users must provide accurate information. If false or other people's information is registered, the user will not be able to claim any rights.

2. Members must not engage in the following activities when using the services provided by the company:

1) Use non-real names or another person's information when registering or changing personal information, or provide false information.

2) Use another member's ID or password fraudulently.

3) Trade or sell their ID, accumulated game items, or game money to others.

4) Replicate, distribute, promote, or commercially use information obtained from the service without the company's prior approval.

5) Generate financial profit for themselves or others using the service.

6) Harm or defame others.

7) Use another person’s payment method to fraudulently pay service fees without their consent.

8) Infringe upon the intellectual property rights or other rights of the company or third parties.

9) Collect, store, distribute, or post personal information of other members without the company’s approval.

10) Exploit software bugs or spread computer viruses or other disruptive materials that damage or disrupt the service.

11) Interfere with the company's service operations or transmit unsolicited advertising information.

12) Impersonate another person or falsely represent a relationship with someone.

13) Share or post obscene or offensive content, or link to inappropriate websites.

14) Participate in or encourage gambling or other activities related to illicit conduct.

15) Transmit, disseminate, or spread information that induces shame, disgust, or fear.

16) Alter information posted within the service.

17) Transmit or post materials that may disrupt the normal operation of software, hardware, or telecommunication devices, including viruses or software designed to destroy systems.

18) Impersonate company staff or others to post content or send emails.

3. Members must comply with laws, regulations, and terms specified by the company, and must not engage in activities that interfere with the company’s operations.

4. Members cannot conduct business activities such as selling products through the service, and may not trade or exchange items or IDs obtained through the service unless officially approved by the company. If a member violates this rule and the company suffers damages, the member will be fully responsible for compensating the company for any losses.

5. Members must promptly inform the company of any changes to their address, contact information, or e-mail after registration. If the information provided is inaccurate or not updated, the company may restrict or suspend the member's use of the service.

6. Members must regularly check the company's website for notices.


Article 20: Member's Responsibility for Managing Passwords
 
1. Members must take utmost care to prevent their ID and password from being exposed. If their ID or password is exposed due to the member's negligence, the member is responsible for any resulting damages.

2. The member’s rights to use the service and the terms of the service contract cannot be transferred, lent, or provided as collateral to a third party. If the member violates this rule, the company may restrict the member's use of the service and hold the member responsible for any consequences.

3. Members must not allow a third party to use their ID or password. If a member's ID or password is stolen or used by a third party, they must immediately inform the company and follow the company's instructions.


Article 21: Service Use Restriction and Termination of Contract
 
1. Members may request to suspend service use or terminate the contract due to personal circumstances.

2. If a member wants to suspend service use or terminate the contract, the procedure is as follows: The member can request service suspension or termination through the website.

3. The company may suspend or restrict the member's service use until the issue is resolved in cases where the member falls under the following conditions. The company will notify the member through valid means:

1) If some of the personal information registered during membership is false.

2) If the member engages in actions that cause discomfort to others in the site or game.

3) If the member disrupts smooth game progression or operation.

4) If the member uses or distributes unauthorized programs, exploits system bugs, hacks, or engages in activities intended to damage the system.

5) If third-party fraudulent usage occurs due to the exposure of the ID or password.

6) If the use of the ID is suspended or restricted according to these terms and conditions.

4. The company may notify the member through valid means and revoke the member's qualifications in the following cases:

1) If all the personal information registered during membership is false.

2) If the member uses another person's name or personal information to access the service.

3) If the member fraudulently uses someone else's payment information or engages in fraudulent transactions.

4) If the member trades, transfers, or encourages the sale of cash.

5) If the member uses unauthorized programs, exploits system bugs, hacks, or otherwise damages the system.


Article 22: Objection Procedure
 
Members may file objections related to the benefits obtained from using the service or regarding these terms and conditions with the customer center provided by the company. If the company determines that the objection is valid, it will take appropriate action. 


Article 23: Minor’s Legal Representative's Contract Cancellation
 
If a minor member engages in payment or other obligation-bearing actions without the consent of their legal representative, the minor or the minor's legal representative may cancel the contract in accordance with relevant laws. However, this does not apply if the actions were due to the minor's own deception. 


Article 24: Compensation for Damages
 
1. If a member causes damage to the company by violating the provisions of these terms, the member shall compensate the company for all damages incurred as a result of the violation.

2. If a member's illegal acts or violations of these terms result in the company receiving claims or lawsuits from third parties, the member must indemnify the company at their own expense. If the company is not indemnified, the member shall be responsible for compensating the company for all damages incurred.

3. The company is not responsible for any damages related to services provided for free. However, the company is liable for damages caused by its own willful misconduct or gross negligence.


Article 25: Exemption from Liability
 
1. The company is exempt from responsibility for service provision in cases of natural disasters or other force majeure events.

2. The company is not responsible for service interruptions, usage issues, or contract termination caused by the user’s fault.

3. The company is not liable for issues arising due to telecommunications service interruptions or failures by telecommunications providers.

4. The company is exempt from responsibility for service interruptions or issues arising from necessary maintenance, replacement, regular inspections, or construction announced in advance.

5. The company is not responsible for any failure to obtain expected profits from the use of the service, nor for any damages incurred from the use of the service.

6. The company is not responsible for any issues arising from the user's computer environment or issues arising from network environments for which the company is not at fault.

7. The company is not responsible for the reliability, accuracy, or content of the information or materials posted or transmitted by users on the service or website.

8. The company has no obligation to intervene in disputes between users or between users and third parties arising from the use of the service, nor is it liable for any damages resulting from such disputes.

9. The company is not responsible for damages caused by user computer errors, or for issues caused by inaccurate or missing personal information or email addresses.

10. The company is not responsible for the loss of ranks, items, or content obtained through the service (excluding those directly purchased from the company) unless caused by the company's willful or gross negligence.

11. If the company needs to suspend all services due to planning or operational issues, or urgent situations, it will announce this on the website 30 days prior to the suspension. After the expiration of period-based paid items, members may not demand service continuation or compensation for the suspension.

12. The company may limit service usage times in accordance with relevant laws or government policies. The company is not responsible for any issues arising from such limitations.


Article 26: Jurisdiction
 
1. In the event of a dispute between the company and a member regarding the use of the service, both parties should resolve the issue amicably through mutual agreement.

2. If the dispute cannot be resolved amicably and legal action is taken, the court with jurisdiction over the matter will be the court as defined by the relevant laws.

3. The laws of the Republic of Korea shall apply to any legal disputes between the company and the user.


Appendix
 
These terms and conditions are effective from September 26, 2024.