FAQ

  • How do I start the game?

    Go to the homepage and click Login > > Start Game. The game will run without requiring additional installation.

  • What internet browser should I use?

    Three Kingdoms: Conquest is a web game that can run on all browsers without the need for installation. It works with Edge, Google Chrome, Firefox, Opera, Safari, Naver Whale, and more

  • I encountered an issue while playing the game. What should I do?

    If you encounter any issues, please submit a detailed report via [Support > 1:1 Inquiry]. Our operations team will review the issue and provide a response. If the details of the issue are unclear, the response might be delayed, so please include as much information as possible when submitting your inquiry.

  • Why does the game keep closing unexpectedly?

    If the game closes unexpectedly during use, please submit a report through [Support > 1:1 Inquiry].

  • How can I purchase Qbig (Cubic)?

    You can purchase Qbig (Cubic) from the top menu [Shop > Purchase/Gift].

  • I purchased Qbig (Cubic), but it hasn’t been credited. What should I do?

    After purchase, Qbig (Cubic) may not be immediately credited depending on the network environment. If the Qbig (Cubic) hasn’t been credited after payment, please try reconnecting to the game and check again.

  • I'm being told that my access is restricted. Why has this happened?

    In "Three Kingdoms Conquest," access may be restricted if the game is used inappropriately based on the terms of service and operational policies. For accurate confirmation, please provide your game nickname and submit an inquiry through [Support > 1:1 Inquiry], and we will check and guide you accordingly.

  • My items are missing. What should I do?

    If the items you own have disappeared, please submit an inquiry through [Support > 1:1 Inquiry]. When submitting, please include the server name, your nickname, the time of occurrence, item name, and quantity for a quicker response and confirmation.

Influence

    No ranking data available.